The maximum term for returns is 15 days. Returns will be made using a voucher of the same amount.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional items that cannot be returned:
* Gift cards.
* Some health and personal care items and jewelry.
To complete your return, we need a receipt or proof of purchase.
Changes (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at email@example.com and send your item to: Carretera Matilla, 4, Tordesillas, VA, 47100, Spain.
To return your product, call 629 28 29 98.
Shipping costs to return your item are at your own expense. Shipping costs are not refundable.
The time it takes to receive your product change may vary depending on your geographical area.